Transport Chief: Stop Spreading ‘Fake News’ About Pilferage in Airports


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Department of Transportation (DOTr) Secretary Arthur Tugade today urged the public to stop spreading ‘Fake News’ and be more responsible in sharing posts on social media about baggage pilferage in airports.

Tugade admitted that past incidents have adversely affected the integrity of airport personnel, however, “sharing non-verified posts would only make things worse!” The DOTr chief was reacting to a reported incident at the Ninoy Aquino International Terminal Terminal 1 last January 31, when Filipina traveler, Fe Cabalquinto, claimed in her Facebook post that a senior couple arriving from Korea were victims of baggage pilferage.

Authorities of the Manila International Airport Authority (MIAA) immediately conducted an investigation and found that while the box was partially opened, no important items were lost.

It was later discovered that the box, which was owned by Efren Valero and Teresita Velero, was in fact inspected and left open by agents from the US Transportation Security Administration. It was also learned that the Valero couple did not authorize Cabalquinto to share the incident on social media.

Once again, the MIAA earned the ire of the netizens as a result of Cabalquinto’s unverified post which immediately became viral. After the findings, MIAA general manager Ed Monreal requested Cabalquinto to take down her post and demanded an apology for wrongly implicating personnel at the NAIA.

With this, Tugade said that he strongly supports the call of MIAA General Manager Ed Monreal for Cabalquinto to take down her post and make a public apology, and reminded the public that by doing such reckless actions, the country’s image and tourism may take a hit.

“Naiintindihan ko na may mga kababayan tayong wala nang tiwala sa mga tauhan sa airports. Malamang naalala pa nila ‘yung mga insidente ng pagbubukas ng balikbayan boxes dati pati na laglag-bala. Pero nakikiusap kami na sana naman mas maging responsible sa pagpapakalat ng mga impormasyon sa social media. May mga tao rin naman sa airports na maayos na nagtatrabaho at maaaring maapektuhan ng mga maling paratang,” said Tugade.

For his part, Monreal assured passengers that MIAA is doing all it can to ensure their safety, as well as baggage handling and safekeeping.

“We are making all necessary steps in order to prevent these incidents. But, while it is your freedom to share anything on social media, remember that freedom comes with responsibility,” added Monreal.
Last month, Secretary Tugade summoned airport officials, airport ground handling companies, manpower service providers, and security managers following a reported incident of baggage theft at the Clark International Airport.

He bared new guidelines for baggage handlers: personnel uniforms must not have pockets, boots or shoes must not be loose, concerned personnel are no longer allowed to bring or use cell-phones while on duty, and are not likewise allowed to wear jewelry.

The incident reached President Rodrigo Duterte and warned that should a similar incident happen again, “heads will roll.”


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Anjo Perez

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