NLEX Corporation, a subsidiary of Metro Pacific Tollways Corporation, is investing nearly PHP 1.4 billion to enhance toll transactions and improve customer experience across its expressway network.
As part of these developments, Automatic License Plate Recognition (ALPR) cameras will be installed on all 315 toll lanes. Currently, 77 lanes are equipped with ALPR technology, which captures license plate data at barrierless toll plazas and monitors vehicles without RFID tags or those with insufficient balance.
“Over the years, NLEX Corporation has demonstrated its commitment to world-class service. By adopting technologies used internationally, we aim to enhance accessibility and convenience for all motorists traveling on NLEX, SCTEX, and NLEX Connector,” said NLEX Corporation Office-In-Charge and Chief Finance Officer Maria Theresa Wells.
Another key initiative is upgrading the remaining 127 RFID antennas to high-frequency models. These advanced antennas will improve RFID sticker readability, extending the detection range and allowing the system to identify up to three vehicles in advance, ensuring faster and more efficient toll processing.
These upgrades are designed to enhance overall customer satisfaction by meeting critical performance benchmarks, including achieving a 98% RFID readability rate, detecting vehicles at toll lanes within one second across all vehicle classes, and ensuring accurate vehicle classification.
In addition, NLEX is strengthening traffic law enforcement by deploying more speed cameras to help curb speeding and enhance road safety. Other system upgrades include replacing toll lane computers and installing new Plaza Computer System (PCS) and Video Enhancement System (VES) servers for NLEX and SCTEX.
Through these initiatives, NLEX Corporation continues to modernize its tollway operations, providing motorists with a smoother, safer, and more efficient travel experience.
