MPT Mobility Wins Best Philippine Customer Experience of the Year at the 2024 Asian Experience Awards


0

MPT Mobility has been honored with the prestigious Best Philippine Customer Experience of the Year award at the 2024 Asian Experience Awards, in recognition of its #DriveYourWay campaign for the MPT DriveHub app.

As the digital innovations arm of Metro Pacific Tollways Corporation (MPTC), this recognition highlights MPT Mobility’s ongoing commitment to a customer-centric approach, aiming to elevate the driving experience for Filipino motorists. This achievement further underscores the company’s pivotal role in supporting MPTC’s tollway services and enhancing the overall customer experience.

The #DriveYourWay campaign showcased the full potential of MPT DriveHub, emphasizing the app’s key features designed to improve the daily driving experience for Filipino motorists. Through innovations like RFID account management and integrated third-party services—such as purchasing and updating CTPL insurance directly in the app—MPT DriveHub enhances the convenience and efficiency of key driving tasks. With over 1.9 million downloads and nearly 1.2 million sign-ups, the app has become a trusted smart travel companion for Filipino drivers.

Beyond improving customer experience, MPT Mobility is also taking significant strides to address the country’s mobility challenges. MPTC and MPT Mobility’s future initiatives, including the Barrier-Free Program, reflect their vision for an integrated transportation network aimed at digitizing public services, improving road safety, and enhancing travel efficiency.

This award marks a significant milestone for MPT Mobility, yet it is just the beginning. With MPTC’s five-star quality customer experience principle guiding its efforts, MPT Mobility remains dedicated to putting customer needs at the forefront of every stage of the driving journey.

Looking ahead, MPT Mobility will continue to foster collaboration, drive innovation, and maintain adaptability, ensuring long-term growth and success in the Philippine mobility landscape.


Like it? Share with your friends!

0

What's Your Reaction?

hate
0
hate
confused
0
confused
fail
0
fail
fun
0
fun
geeky
0
geeky
love
0
love
lol
0
lol
omg
0
omg
win
0
win